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  1. Vail Resorts
  2. On The Mountain

On The Mountain

  • I forgot my boots, where can I rent additional gear?
  • Do you sell skis/snowboards?
  • Where is the closest retail outlet?
  • Where to return rentals?
  • Why didn't Epic Mountain Rewards apply?
  • Where to get a refund?
  • What transportation options exist within the resort?
  • Which base areas are open?
  • Which runs are open?
  • How to contact safety/ ski patrol
  • Why are some trails groomed and other not?
  • When do different sections of the mountain close?
  • What time do lifts close?
  • I just want to keep skiing, do you have grab & go options?
  • Do you take cash in your restaurants?
  • Someone in my family has a food allergy or sensitivity, are your lodges able to accommodate them?
  • What are our options for on-mountain dining for lunch?
  • Are there any Covid restrictions in the restaurants?
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