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  1. Vail Resorts
  2. Rental and Retail

Rental and Retail

Rental Policies

  • Where should I return my rentals?
  • Where do I pick up and return my rentals?
  • Can I change my rental dates after I book?
  • What is your refund policy for rentals?
  • If we arrive early, can we pick up our skis the day before?
  • Can I take a day off in the middle of my rental?
See all 12 articles

Rental & Retail Services

  • Do you sell skis and snowboards?
  • What stores are in Vail?
  • Where can I get my skis or board tuned?
  • Can you deliver my equipment to my hotel?
  • Can you store my equipment overnight?

Equipment Selection and Customization

  • I forgot my gear. Where can I rent additional gear?
  • Do you rent helmets?
  • Can I rent snow gear aside from downhill skis or snowboards?
  • How do I determine my skier type?
  • What is the age limit for kids rentals?
  • Do you have larger sized ski and snowboard boots?
See all 11 articles

Bike Rentals

  • What times of the year do you rent bikes?
  • Do you rent protective bike gear in addition to bike helmets?
  • Do you rent kids' bikes?
  • Are there mountain bike trails for beginners?
  • What should I do if my rental bike gets a flat tire?
  • What time can I pick up my half-day bike rental?
See all 7 articles
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