How are you promoting physical distancing in lift lines?
In addition to the use of markers to help space guests out in lift lines, ski and snowboard equipment will help naturally distance guests while waiting to load the lifts. In addition, guests will be required to wear face coverings at all times while in lift mazes and riding chairlifts and gondolas.
How do you plan to manage lift lines given your new protocols?
First and foremost, we will manage the number of people on our mountains through a reservation system to allow for physical distancing. While our lift loading protocols may initially create longer lines at key access points, we believe these protocols are key components to providing a safe experience for our guests and we believe any initial lines will level out as guests spread out across the resort.
Will you be cleaning/disinfecting the lifts/gondola cabins between use?
Enhanced cleaning and disinfecting will take place daily in our gondola cabins. All high-touch surfaces will be frequently cleaned and disinfected with EPA-approved products that kill the COVID-19 virus.
Given you will have fewer guests on the mountain this year, will you reduce the number of lifts operating?
Our goal is to fully open with lifts and terrain, as weather and conditions permit, regardless of how many people are skiing and riding this season.
What will singles lines look like this season?
We will continue to offer singles lines and they will be loaded in accordance to the local plans found in the on-mountain experience.
How are you safely loading lifts this winter?
To allow for physical distancing on our chairlifts, we will follow state guidance for lift loading with one empty seat in between non-household parties on chairlifts and only guests from the same household on gondolas. All guests will be required to wear face coverings in all areas of our operations when not actively skiing or riding.